Privacy policy

Effective Date: July 12, 2026

Velnix is committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order information

  • Payment information (processed securely by our payment providers)

  • IP address and device information

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Prevent fraud

  • Improve our website and services

  • Meet our legal obligations

Sharing Your Information

We do not sell your personal information.

We only share information with trusted service providers such as payment processors, delivery companies, and website service providers where necessary to fulfil your order.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Data Security

We use appropriate technical and organisational measures to protect your personal information.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing where applicable

Contact

Email: contact@Velnix.shop

Business Address:

Velnix

38 Carlton St

Castleford

West Yorkshire

WF10 1BA

United Kingdom